You can change payments posted to the wrong detail code if the session it belongs to is still open and hasn't been sent to a general ledger.

If the session has already been closed, you must void the receipt, then enter the payment again using the correct detail code. You cannot change the payment type when a debit account was used or on bond refund transactions. You can change a bond payment type to another bond payment type.

  1. Select Correct Payment in the navigation frame.

  2. Select a payment detail code from the list.

If set up to do so, AR automatically generates a docket entry for the payment. This can affect case status. More Information

Generate/DRAW20.gif To add docket entries for a case, you can select Docket (CDADOCT) in the navigation frame. (This option becomes available after you Save.)