Void a Payment (CBARCPT)

Things you should know about voiding a payment:

If set up to do so, AR automatically generates a docket entry for the voided payment. This can affect case status. More Information

If you are using ACS Accounting Management, payables are automatically voided when a payment is voided that originally created a bond refund payable, a recipient payable, or an overpayment. This can affect case status. More Information

If you voided the payment due to non-sufficient funds (as indicated by the Reason Code), the system (if set up to do so) automatically generates a non-sufficient fund payment record for the payor ID and activates non-sufficient fund alerts for the ID. More Information.

Select the Void Ind (indicator) check box next to each payment or part of a payment you want to void. (Previously voided payments display a check mark.)

Only the cashier who took the payment or his or her supervisor (as defined on the Accounts Receivable Control (CBACTRL) form) can void a receipt.

To select most--but not all--payments, use Select All in the navigation frame, then individually deselect the payments you don't want to include. Note that Deselect All deselects all payments, so use the spacebar or your mouse to deselect individual payments.

Select Void Receipt in the navigation frame.
On the Void Password window, enter the Password. Then enter the Reason Code or select one from the list.
Save. The system voids the payments and returns you to the Receipt Void/Query/Reprint form (CBARCPT) which now displays the voided payment information.