Online context help is not available for setup forms. For information on this subject, see one of these print manuals:
ACS Contexte Setup Manual, which discusses the validation, control, and rule forms used to set up ACS Contexte.
ACS Contexte Reports and Processes Manual, which discusses the reports and processes that can be run on your ACS Contexte data.
ACS ActiveArchive Setup and Reports Manual, which discusses the validation, control, and rule forms used to set up ACS ActiveArchive. The manual also discusses the reports and processes that can be run from ActiveArchive.
ACS Accounting Management System Manual, which discusses the validation, control, and rule forms used to set up ACS Accounting Management. The manual also discusses the reports and processes that can be run from Accounting Management.
ACS CaseStats Setup and Reports Manual, which discusses the validation, control, and rule forms used to set up ACS CaseStats. Included are detailed discussions of the rules used to generate the various reports.
ACS eTraffic User and Technical Reference Manual, which discusses the setup and technical information needed for ACS eTraffic.
ACS Extended Case Information Setup and Reports Manual, which discusses the validation, control, and rule forms used to set up ACS Extended Case Information (ECI). The manual also discusses the reports and processes that can be run from ECI.
ACS SessionDirect User and Technical Reference Manual, which discusses the setup and technical information needed for ACS SessionDirect.
ACS General Setup and Reports Manual, which discuss the validation, control, and rule forms used to set up ACS General, the base system on which all ACS Contexte applications (Contexte, Accounting Management, ActiveArchive, ECI, SessionDirect, and CaseStats) run. The manual also discusses the reports and processes that can be run from General.
For technical information, consult these manuals:
ACS Contexte Technical Reference Manual, which provides technical details about different features within ACS Contexte, Accounting Management, ActiveArchive, Extended Case Information, SessionDirect, and CaseStats.
ACS General Technical Reference Manual, which provides technical details about features within General, the base system on which ACS Contexte applications run.
The following manuals provide information about additional reporting and interface tools:
Object Access Layer (OAL) Data Dictionary, which discusses a set of logical views that collects related information from the database and allows you to create and tailor reports to your organization’s needs using your choice of reporting tool.
ACS XChange Application Program Interface (API) Manual, which discusses a group of database packages that query information from the Contexte database.
If you like, you can view these manuals on your computer screen using the ACS Bookshelf feature.